Q1. How does the site work?
It’s an E-Commerce website. You can browse the site or use our search engine to find your desired products add them to your shopping bag and click on place order.
Q2. How much do deliveries cost?
delivery charge is applicable if the order value is less than BDT 5000
Inside Dhaka (BDT 50-100 ) varies from area to area. Outside Dhaka as per courier service policy.
Q3. How can I contact you?
We provide 24/7 support online consultation. You can connect us through our:
Facebook page: Beans n berries
Whatsapp: +8801678207671, +8801678207673
Q4. What are your delivery hours?
After placing the order we will deliver your product within 24 hours.
Q5. How do I know when my order is here?
Beans N Berries representative will contact you as soon as they are at your location to let you know about your delivery.
Q6. How do I pay?
We provide services cash on delivery. We also accept Bkash payment.
Bkash Marchant No: 01620011211
Q7. How do I will learn about latest deals & offer?
To get the latest update about beans n berries deals of the day with exciting offer & prices please do visit our website and facebook page.
Q8. I can’t find the product I am looking for. What do I do?
Call Us: +8801678207671, +8801678207673 or mail us at firstname.lastname@example.org
Q9. My order is wrong. What do I do?
Please check the products properly at the presence of delivery person. Further complain would not be accepted once safe delivery is confirmed. In case of emergency call +8801678207671, +8801678207673 and let us know the problem.
Q10. What if the item is out of stock?
Stay tuned our website & facebook page soon after the product restock you will receive the updated notification.
Q11. Why should we buy from you when I have a store nearby?
We import premium quality also ensure safe shopping of authentic product.Our consultation team will help to choose the desire product for your home or restaurant.
Q12. How do you deliver?
Our goal is to ensure safe delivery of the products to your place. We have own delivery team for inside Dhaka. Outside Dhaka we ship through courier service.
Q13. Can I order over the phone?
Absolutely. Our hotline is +8801678207671, +8801678207673
Q14. How are you sourcing your products?
Beans N Berries is the sole distributor of:
MONIN syrup & puree, Sabrosso olive oil from Spain, Ceres 100% juice from South Africa, Grante natural juice from Azerbaijan, coffee beans, coffee pods, coffee machines from Italy, Blendtec commercial blender from USA.
Q15. Should I tip the delivery representative?
Tips are not required. But our delivery team members appreciate recognition for their hard work. Delivery representatives keep the entire tip amount.